Subscribe

0

Customer service

Genesys InternationalTechnology For SMEs

Genesys Introduces LAM-Based Virtual Agent For Customer Service

Genesys has launched an agentic virtual agent powered by large action models to automate end-to-end customer service workflows across enterprise systems.

By SMEStreet Edit Desk
Feb 11, 2026 16:30 IST 4 Min read
Navi LimitedTechnology For SMEs
Navi Sets New Benchmark for Fast, Reliable and Empathetic Customer Service
By SMEStreet Edit Desk
Dec 09, 2025 11:08 IST 2 Min read
Salesforce ResearchTechnology For SMEs
Salesforce India Highlights AI’s Growing Role in Customer Service
By SMEStreet Edit Desk
Nov 13, 2025 16:10 IST 3 Min read
TwilioTechnology For SMEs
Twilio Study Reveals India Ahead In AI-Powered Customer Service
By SMEStreet Edit Desk
Nov 13, 2025 11:24 IST 3 Min read
BUSINESSNEXTInFocus
BUSINESSNEXT Features in Forrester’s Customer Service Report 2025
By SMEStreet Edit Desk
Oct 31, 2025 12:42 IST 2 Min read
Sumeet Mathur, Senior Vice President & Managing Director, ServiceNowTechnology For SMEs
ServiceNow Study Reveals $55 Billion Loss Due to Customer Service Delays
By SMEStreet Edit Desk
Aug 01, 2024 10:23 IST 4 Min read
Velchamy SankarlingamGlobal
Zoom to Acquire Solvvy and Advance the Next Frontier of Customer Service
By SMEStreet Edit Desk
May 13, 2022 10:28 IST 2 Min read
Deep Agarwal, Zebra TechnologiesTechnology For SMEs
Zebra Survey Finds Two-Thirds of Retailers Believe They Can Provide Better Customer Service with Tablets
By SMEStreet Edit Desk
Jan 30, 2019 08:19 IST 3 Min read
Roland Folger, mercedes india_SMEStreetInFocus
Mercedes-Benz Opens 1st 3S Facility in Thane
By SMEStreet Edit Desk
Dec 15, 2017 14:09 IST 1 Min read
Xavient Information Systems, AITechnology For SMEs
Xavient Launches its AI-Powered Analytics Platform AMPLIFY
By SMEStreet Desk
May 03, 2017 04:27 IST 2 Min read
1 2 ... Next