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Customer service

Salesforce ResearchTechnology For SMEs

Salesforce India Highlights AI’s Growing Role in Customer Service

Salesforce’s latest State of Service report reveals how AI is reshaping customer service in India, boosting efficiency, satisfaction, and workforce empowerment.

By SMEStreet Edit Desk
Nov 13, 2025 16:10 IST 3 Min read
TwilioTechnology For SMEs
Twilio Study Reveals India Ahead In AI-Powered Customer Service
By SMEStreet Edit Desk
Nov 13, 2025 11:24 IST 3 Min read
BUSINESSNEXTInFocus
BUSINESSNEXT Features in Forrester’s Customer Service Report 2025
By SMEStreet Edit Desk
Oct 31, 2025 12:42 IST 2 Min read
Sumeet Mathur, Senior Vice President & Managing Director, ServiceNowTechnology For SMEs
ServiceNow Study Reveals $55 Billion Loss Due to Customer Service Delays
By SMEStreet Edit Desk
Aug 01, 2024 10:23 IST 4 Min read
Velchamy SankarlingamGlobal
Zoom to Acquire Solvvy and Advance the Next Frontier of Customer Service
By SMEStreet Edit Desk
May 13, 2022 10:28 IST 2 Min read
Deep Agarwal, Zebra TechnologiesTechnology For SMEs
Zebra Survey Finds Two-Thirds of Retailers Believe They Can Provide Better Customer Service with Tablets
By SMEStreet Edit Desk
Jan 30, 2019 08:19 IST 3 Min read
Roland Folger, mercedes india_SMEStreetInFocus
Mercedes-Benz Opens 1st 3S Facility in Thane
By SMEStreet Edit Desk
Dec 15, 2017 14:09 IST 1 Min read
Xavient Information Systems, AITechnology For SMEs
Xavient Launches its AI-Powered Analytics Platform AMPLIFY
By SMEStreet Desk
May 03, 2017 04:27 IST 2 Min read