GOFRUGAL all set to Make ‘Collaborative Commerce’ a Reality for MSME Retail Sector

While retail businesses are in the cusp of disruption, the restaurant industry is closely catching up with advancing technology. Traditional restaurants are witnessing a shift in consumer behaviour with the rise of cloud kitchen and online delivery platforms.

SMEStreet Desk
New Update

 GOFRUGAL, India’s fastest-growing cloud ERP Company, announced the launch of its ‘Easy suite’ of products including RetailEasyServeEasy, and ManageEasy for Retail, Restaurant and Distribution businesses respectively. Mr. Kumar Rajagopalan, CEO of Retailers Association of India launched the company’s first of its kind experiential digital store using advance technologies like AI and ML for the traditional retail industry.

Research reports indicate that the Indian retail industry is estimated to be over $700 billion from over 14 million retailers. Of this, the MSME segment contributes 60-90% of the market requirements.

While retail businesses are in the cusp of disruption, the restaurant industry is closely catching up with advancing technology. Traditional restaurants are witnessing a shift in consumer behaviour with the rise of cloud kitchen and online delivery platforms. Consumers expect personalized experiences, product availability and standard services not only in the physical store but also on all channels including e-commerce platforms and market places. Due to evolving customer behaviour and changing industry landscape, MSMEs can no longer operate in a silo; they have to connect and collaborate across channels using ERP solutions. This collaborative commerce and advance ERP solution will help convert their business data into actionable insights. Traditional MSME retail, restaurant and distribution businesses should transform themselves at the earliest or be forced to close down their business.

During this transition, traditional MSME retail and restaurant businesses face challenges to design, evaluate and choose the right solution. They can neither afford consultants nor go for proven global solution providers without knowing the outcome of the same. They are in need of a solution that they can experience before they can buy and confidently grow their business.

GOFRUGAL aims to empower neighborhood small stores and restaurants to collaborate with the ecosystem to focus on market expansion and large customer acquisition. The company intends to break the misconception that traditional retail and small restaurant businesses need to spend more on expensive software, trained talent, expensive upgradation, maintenance and security issues to go digital. They offer quick-to-implement, easy-to-use, intelligent, affordable, integrated solution, one that does not require technology expertise to implement and integrate with marketplaces, e-commerce, payment, and banks.

‘The owners of physical only stores realize that they will be obsolete in the current digital era. They are all eager to serve their customers in the channels of their choice ( Omnichannel ) and to make it happen, they are looking for the right technology partner. To win in the highly competitive market, the MSMEs need a solution that will help them run their business with least skills, minimum staff, 100% accuracy and reliability. With online-to-offline (O2O) collaborative business model retail, restaurant and distribution businesses can increase their customer acquisition by 15-20%’ says, Kumar Vembu, CEO and Founder of GOFRUGAL. He further iterated that “Our team is single-mindedly focused to enable traditional retail, restaurant and distribution businesses to build a ‘Smart Platform’ that could make Collaborative Commerce a reality. GOFRUGAL’s new Easy suite of products focuses on ‘Experience Simplicity’ as the mantra. We offer solutions that are secure, comprehensive, open and affordable. Having successfully piloted across key customers, we are all set to scale up by minimum 100% Year on year”

Unveiling the digital store Mr. Rajagopalan, CEO of Retailers Association of India, said, “The traditional retail market, to co-exist with the modern trade, are undergoing an identity shift to look modern and vibrant.  However, technology has never been affordable or user-friendly for them to adopt. I believe technology players like GOFRUGAL with their differentiated easy to use product suite can help millions of small merchants across India to strengthen and grow their business. In addition, I appreciate and congratulate Kumar and his team for their efforts to formalise the Indian retail space that is still majorly driven by small business owners and traders. I hope, we can see more Indian traders collaborating with the Amazons of India and expand their business operations”

Product characteristics:

Product name Product description Key features
RetailEasy ERP made easy for Retail Complete billing to balance sheet ERP solution, Cx suite apps for frictionless omni channel experience from order until payment, delivery, feedback. Most of back-end operations automated with Apps for stock-take, grn, refill, price-checker, reports, data security
ServeEasy ERP to deliver delight for Restaurants Dine-in made delightful for single, multi chain & enterprise restaurants. Simplified kitchen operations with Kitchen Display systems/Customer Display System. Integrated Food ordering with Swiggy, Zomato, UberEats. Delight customers with Apps for Order, Billing, Customer Ordering, delivery.
ManageEasy ERP for Distribution to manage efficiently DMS designed for Stockists, Super Stockists, Wholesalers, Dealers and Distributors, A complete Distribution Management System with Apps for SFA, ordering portal and complete Reports.

Gofrugal Retail