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Twilio

TwilioNews

98% of Indians Value AI, But Still Seek the Human Touch: Twilio Report

Twilio's 6th annual State of Customer Engagement Report reveals a disconnect: while AI boosts brand returns, customer perception lags. A gap persists between brands' perceived delivery

By SMEStreet Edit Desk
logoJun 17, 2025 17:39 ISTlogo 3 Min read
Inbal Shani, Chief Product Officer at TwilioTechnology For SMEs
Twilio and Microsoft Partner to Advance Conversational AI
By SMEStreet Edit Desk
logoMay 15, 2025 15:44 ISTlogo 3 Min read
Glenn Weinstein, TwilloGlobal
Investment in Digital Customer Engagement Generated more than 60% Revenue Growth for APJ Companies Last Year, Twilio Data Shows
By SMEStreet Edit Desk
logoApr 08, 2022 06:38 ISTlogo 5 Min read
Amazon Cloud Experienced a Technical Glitch In Virginia's Data CenterTechnology For SMEs
Amazon Cloud Experienced a Technical Glitch In Virginia's Data Center
By SMEStreet Edit Desk
logoMar 02, 2018 19:22 ISTlogo 2 Min read
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