State-Run Banks

State-Run Banks to Start Doorstep Services

In a 2017 notification, the RBI had noted, “It has been observed that there are occasions when banks discourage or turn away senior citizens and differently-abled persons from availing banking facilities in branches. Notwithstanding the need to push digital transactions and the use of ATMs, it is imperative to be sensitive to the requirements of senior citizens and differently-abled persons.”