Customer experience
- LimeLight
Gartner Announces Gartner IT Symposium/Xpo in Kochi
CIOs and IT leaders will gather to explore the technology, insights, and trends shaping the future of IT and business,…
Read More » - IoT & AI
Fundamento Launches Ai Virtual Assistant for Frontline Teams -Yara
Fundamento uses generative AI to help companies save costs and drive frontline performance with its three-pronged strategy of augmentation, acceleration…
Read More » - News
97% of Indian Companies Admits Customer Experience Innovation is Required to Protect Businesses: Zendesk Study
Organisations in India stood out against their APAC counterparts, displaying a keener interest in taking the CX route to business…
Read More » - Technology For SMEs
Customer Experience (CX) Technology Getting Widely Adopted As Organisations Still Keen to Engage With Customers: NTT’s CX Research
75% of organizations now have ultimate accountability for CX held at the board level, up from 35% in 2020
Read More » RCBC Bankard, Inspiro and Verint Lead the Way in Customer Experience with Innovative Voice Biometrics
RCBC Bankard Services Corporation, the credit card arm of Rizal Commercial Banking Corporation (RCBC), one of the largest universal banks…
Read More »- Analysis
Customer Experience Optimization Rules: Adobe-Econsultancy Report
“With CX taking precedence as a key business driver, personalization will be the fuel powering the experience wave across sectors.…
Read More » - Technology For SMEs
IVR-Helping Contact Centres to Enhance Customer Experience
Customer experience has attained immense importance in today’s business environment. Companies are constantly in pursuit to retain their customers which…
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