Tag: CRM
Salesforce Research: COVID 19 Has Accelerated Investment in Technology and Reskilling in Service Driven Organisations
Insights from the survey suggest that a new digital-first playbook is emerging as customer expectations shift. Customer service teams are struggling to deal with the ... Read More
Salesforce Introduced Hyperforce
Salesforce is the world’s #1 CRM, providing hundreds of thousands of global companies with a single source of truth that connects customer data across systems, ... Read More
Salesforce Research: COVID-19 has rewired the fabric of the workplace
This report surveyed 20,000 people across ten countries, including 4,000 people from India, focused on gaining insights about the participants’ perceptions of the future of ... Read More
Zoho Partners with Tata Consultancy Services for Better CRM & E-Commerce
Combining Zoho's unified data model and TCS’s technical and industry expertise, organizations will benefit from faster, more seamless, and innovative capabilities to enhance customer experiences. Read More
Salesforce Research Reveals that 71% of Indians Expect Companies to Accelerate Digital Initiative
“Regardless of who they market, sell, or provide service to, businesses are navigating a landscape they couldn’t have imagined at the beginning of this year,” ... Read More
Salesforce Expands Work.com to Get Back to Growth in the New Normal
Salesforce recently introduced Work.com for Vaccines to help governments and healthcare organizations more safely and efficiently manage vaccine programs at scale. Now, Salesforce is expanding ... Read More
Salesforce Research: Effective Use of Technology will Help SMBs in India Pivot Through COVID-19 pandemic
30% of SMB respondents in India expect business to be as usual post the COVID-19 pandemic. Meeting customer expectations and financial management and growth are ... Read More