Kia India Recalls Kia Carens for Software Update

One of the fastest-growing car brand in the country, Kia India has started a ‘Voluntary Recall campaign’ for a software update of the Kia Carens. This step is taken to provide a supreme ownership experience to Kia Carens' customers by offering an evolved brand experience. The company conducts regular checks and rigorous testing of components, governed by Kia’s global standard. As a responsible corporate, the company has decided to voluntarily recall the vehicles for inspection and if required, a software update will be provided free of cost.

This voluntary recall campaign is being undertaken by Kia India, to inspect any potential error in Air Bag Control module (ACU) software in the Kia Carens. The company will take utmost care to minimise inconvenience to customers throughout the process of this campaign.

Kia India will directly reach out to the owners of the concerned vehicles to update them about this voluntary recall campaign. Customers of the affected vehicles would be required to get in touch with their respective Kia Authorized dealers to schedule an appointment. Additionally, they can also visit the Kia India website (https://www.kia.com/in/home.html) or Kia App or contact the Kia Call Centre -1800-108-5000 (toll free).