Leading on-demand business Voice-over-Internet Protocol (VoIP) service provider CallHippo, will now allow its clients to use the same number as WhatsApp Business Number. With this add-on service, CallHippo will chiefly help small- and medium-sized businesses access all WhatsApp Business Number facilities to reach out to and communicate with end customers more seamlessly worldwide.
Mr. Ankit Dudhwewala, Co-Founder and CEO of the Ahmedabad-based Appitsimple Infotek Pvt. Ltd., says, “For start-ups and companies in the MSME sector, it is always a challenge to find the right communication package with the necessary features, at the right price. With CallHippo, my dream has always been to build an integrated business telephony product to help companies go global and communicate seamlessly. Hence, we planned this lateral expansion of adding WhatsApp Business Services to the bouquet of our offerings; what it means is your VOIP number will now allow you access to WhatsApp Business facilities. With access to this, companies can avail a host of benefits, keep track of all their communication at one place, send broadcast messages to all end-customers, etc.”
With this expansion, CallHippo’s clients can activate WhatsApp Business. They will be able to integrate and manage all chats (in the Live Chat section), messages, broadcasts, and contacts on the WhatsApp platform. There is also a “Campaign” tab to help businesses track their campaign performance and a “Manage” tab to create template messages to send and save them in advance, make tags, and access analytics. Ankit elaborates, “CallHippo has always been about offering boundless communication access to all businesses via SaaS-led solutions. We will continue in our endeavor to keep this promise to our clients.”