SolarWinds Outlines India IT Observability and Agentic AI Trends

“In 2025, India moved from rapid digital adoption to sustained, large-scale execution. With an estimated 70% of firms eager to use Generative AI for automation, and the emergence of agentic AI, the focus decisively shifted from proofs-of-concept to real-world impact. AI-driven automation, hybrid cloud maturity, and always-on digital services became the norm, significantly increasing system complexity and the demand for real-time visibility across IT environments. 

This acceleration made one thing clear: digital innovation without observability is unsustainable. As technology stacks became more distributed, spanning cloud, edge, SaaS, and on-premises, traditional monitoring approaches could no longer keep pace. Without deep observability, teams faced blind spots across dependencies, slower root-cause analysis, rising operational costs, and increased risk to service availability and customer trust. In an always-on economy, even minor disruptions could cascade rapidly, impacting business outcomes. 

The launch of the SolarWinds AI agent showed customers how deeply embedded intelligence can move from manual firefighting to guided workflows across complex, hybrid environments. The real breakthrough lies in combining telemetry and business context so agents can sequence actions and hand off to humans only when judgment is truly required. 

As India continues to set the pace for global digital adoption, SolarWinds remains committed to supporting this momentum with solutions that bring clarity, stability, and trust to increasingly complex IT ecosystems.”

– Rohit Shukla, Senior Sales Director, India & SAARC, SolarWinds

SolarWinds: 2026 Predictions

“As we look ahead to 2026, Indian enterprises will rethink how they balance investments between AI and human talent. As AI solutions become more complex and costly, organizations are also contending with a shortfall of more than a million skilled technology professionals in India. This is driving a growing recognition that tools alone are not enough. Successful AI and agentic adoption will depend on deep human expertise through subject matter experts who understand how applications, databases and infrastructure connect to deliver reliable end-user experiences.

India is quickly emerging as one of the fastest-scaling markets, with over 50% organizations planning to implement Agentic AI by 2026 and digital-native enterprises moving from pilots to enterprise-wide deployments. Looking ahead, enterprise-wide autonomous workflows will become standard in areas such as incident response and change management, where policies, data quality, and integration boundaries are clearly defined. At SolarWinds, we are committed to enabling this next era of autonomous operations by empowering organizations with secure observability, ITSM, and Agentic AI for measurable business impact.

The real differentiator for Indian organizations will be how effectively they integrate agentic AI with observability and human judgment, rather than deploying AI in isolation. Intelligence is moving beyond post-incident alerts toward proactive, self-directed decision-making, positioning agentic AI as a foundational element of operational and architectural strategy.”

– Rohit Shukla, Senior Sales Director, India & SAARC, SolarWinds