Parijat Streamlines Travel and Expense Operations Using ProXpense

Parijat, a fast-growing organisation operating across multiple business units, with a strong focus on scalable and efficient finance operations. As Parijat expanded into a multi-entity, multi-currency operating model, its finance and operations teams began to feel the strain of a legacy Travel & Expense (T&E) system that was not designed for scale. What once served as a functional tool increasingly became a bottleneck, slowing reporting cycles, increasing operational costs, and creating a heavy reliance on manual intervention. The organisation required a modern, enterprise-ready solution capable of supporting growing complexity while improving financial control, visibility, and employee experience.

Parijat’s existing T&E setup struggled across multiple dimensions. Expense reporting relied on manual consolidation, resulting in reporting delays of 2–3 business days. The platform offered 0% UPI support, forcing employees to rely on cash or card-based reimbursements, and lacked wallet-to-bank transfer capabilities, extending reimbursement cycles to 5–7 days. Change requests were particularly expensive, costing 5–7 times higher than industry benchmarks, making even routine adjustments slow and cost-intensive. More than 45% of employees required direct finance support to submit expenses, while recurring service disruptions impacted month-end closures. With 0% AI automation, the system relied on 100% manual validation, and the absence of native multi-entity and multi-currency functionality required finance teams to perform offline reconciliations across entities.

Recognising that incremental improvements would not address these structural limitations, Parijat replaced its legacy system with ProXpense (PX), an AI-powered travel and expense management platform purpose-built for complex enterprise environments. The objective was to significantly reduce operational effort, lower long-term system costs, and enable real-time financial visibility across multiple entities and currencies without increasing administrative overhead.

The ProXpense implementation prioritised automation, scalability, and usability. The platform enabled real-time, entity-wise and currency-wise reporting, delivering a 100% improvement in reporting turnaround time compared to the earlier 2–3 day delays. Native UPI integration modernised employee expense payments, while wallet-to-bank transfers reduced reimbursement turnaround to under 24 hours, representing an improvement of nearly 80%. Configuration-driven workflows replaced costly custom development, resulting in a 70% reduction in change request costs. A self-service user interface reduced employee dependency on finance teams, while enterprise-grade reliability ensured uninterrupted performance during critical reporting and closure cycles. AI-powered expense categorisation, validation, and policy enforcement automated over 90% of expense checks, reducing manual validation from 100% to less than 10%, limited to exceptions.

Commenting on the transformation, the spokesperson of Parijat said, “As our operations expanded, we needed a T&E system that could scale with us. ProXpense helped us simplify complexity, gain real-time visibility, and significantly reduce the effort and cost involved in managing expenses across entities.”The results were immediate and measurable. Parijat achieved a 92% reduction in overall T&E processing effort, significantly freeing up finance capacity. Employee support tickets declined by 60%, reflecting improved usability and system adoption. Multi-entity and multi-currency reconciliations, which were previously manual and time-intensive, were fully automated, delivering 100% visibility across entities and currencies and eliminating a major operational burden.

Commenting on the transformation, Himanshu Singh, Founder and CEO of ProXpense, said, “Parijat’s journey reflects a common challenge we see in growing organisations' legacy systems that cannot keep up with operational complexity. ProXpense was built to remove that friction. By combining AI-driven automation with a truly multi-entity architecture, we enable finance teams to move faster, reduce costs, and gain real-time control without increasing process overhead.”

Beyond operational efficiency, ProXpense delivered tangible strategic value. Faster reimbursements improved employee experience, real-time financial visibility strengthened governance and decision-making, and lower change management costs reduced long-term technology expenditure. AI-driven controls ensured consistent policy enforcement at scale, allowing finance teams to shift focus from transaction processing to higher-value oversight and analysis.

Today, ProXpense serves as a core finance enabler for Parijat, supporting its multi-entity operations with speed, transparency, and control. By modernising its T&E infrastructure, Parijat not only reduced effort and costs but also established a scalable, AI-powered foundation to support future growth.