IndiGo Partners with Snowflake to Build Unified Data Platform

IndiGo, India’s preferred airline, has adopted Snowflake AI Data Cloud and created a unified, consistent, and secure enterprise data hub. The collaboration aims to enhance the experience for IndiGo customers by leveraging Snowflake’s data platform to drive real-time insights and enable informed decision-making. 

Snowflake’s AI Data Cloud platform is known for its on-demand scalability, enhanced security, and ease of use. The platform provides IndiGo with a centralized and singular view of data, enabling access to real-time insights. The newfound insights are helping IndiGo analyse, optimise, and automate its processes. With a continued focus on enhancing operational efficiency, IndiGo uses data to empower its employees to respond proactively to operational needs around the clock.

With an enriched modern enterprise data hub, IndiGo is fueling its AI engine to anticipate trends and progressively use predictive analysis in various business areas.

“Using data as a strategic asset helps us make business decisions across our operations with greater agility. Adoption of the Snowflake platform - a key step in our digitalisation journey, is helping us power our AI initiatives, drive innovation, collaborate efficiently with our partners, enhance employee and customer experience, and, as a result, further strengthened our competitive advantage in the market,” said Neetan Chopra, Chief Digital and Information Officer at IndiGo.

“The travel and hospitality industry is at a pivotal moment, with data and AI becoming critical for success. We are thrilled for our ongoing collaboration with IndiGo to mobilize their data to support their growth in India, and international expansion,” said Vijayant Rai, Managing Director -India, Snowflake.

IndiGo and Snowflake together are poised to enhance the customer experience, drive efficiency, and fuel growth ambitions.