Flagstar Names Mphasis as Its Technology Modernization Partner

Mphasis, an Information Technology (IT) solutions provider specializing in cloud and cognitive services, has announced a key milestone in its partnership with Flagstar Bank: the setup and inauguration of Flagstar’s world-class data center facility that support the bank’s critical infrastructure and future growth. Flagstar is progressing through an 18-month transformation to become a top U.S. regional bank, and its data center strategy marks a significant foundational milestone on that journey.

Flagstar’s partnership with Mphasis modernizes its technology—enhancing security, improving operational controls, and positioning the organization for future growth. Mphasis’ deep expertise in financial services technology modernization and operational excellence complements Flagstar’s in-house Enterprise Technology and Operations Services capabilities to help the bank achieve its goals:

• Enhancing its Customer Centric Culture: Including performance, scalability, and security. It also ensures faster, more reliable, and responsive services.
• Supporting its Ongoing Transformation: The data center enhances Flagstar’s technology and streamlines service delivery.
• Realizing Cost Efficiencies: By leveraging modern data center capabilities to support strategic business growth and retiring legacy infrastructure, Flagstar is laying the foundation for a more agile, scalable, and cost-effective future.
• Strengthening Risk Management Through Innovation: Driving innovation to boost Flagstar’s resilience—using smarter tools and forward-looking strategies to stay ahead of emerging risks and uphold the highest standards of data protection.

“Our partnership with Mphasis is an important strategic milestone in Flagstar’s digital transformation journey. The data centers are more than just an infrastructure upgrade. This is a strategic investment in operational resilience, enhanced security, and scalable efficiency. It builds on our foundation of innovation to continually deliver secure, seamless, and forward-looking banking experiences,” said Christopher P. Higgins, Chief Information and Operations Officer, Flagstar.

“Modernizing our data centers working with Mphasis is an important step toward embracing a hybrid cloud future while enhancing security and performance. The modular, scalable design gives our teams the flexibility to innovate faster and respond more effectively to evolving customer and market needs,” said Jason Pope, Chief Technology Officer, Flagstar Bank. 

“Our collaboration with Flagstar Bank reflects the broader shift among financial institutions toward building secure, agile, and scalable technology. This program sets a benchmark in banking infrastructure, and we are proud to partner with Flagstar for this next phase of growth,” said Rohit Jayachandran, Head of Banking & Financial Services, Mphasis.