Cisco AppDynamics Expands Global Software-as-a-Service Offering With Five New Locations

Cisco AppDynamics, the industry leading Business Observability platform, today announced the expansion of its Software-as-a-Service (SaaS) offering through five strategic new locations, enabling fast, secure and reliable access to the AppDynamics Business Observability platform. Built on Amazon Web Services (AWS), new locations in Cape Town (South Africa), Hong Kong (China), London (England), São Paulo (Brazil) and Singapore will provide regional customers and partners with access to full-stack observability solutions that are secure, scalable and adhere to their local data residency regulations, enabling companies to deliver a superior digital experience

Recent research from Gartner indicates that almost 70 percent of organizations using cloud services today plan to increase their cloud spend in the wake of the disruption caused by COVID-19.

“The pandemic validated cloud’s value proposition,” said Sid Nag, research vice president, Gartner. “The ability to use on-demand, scalable cloud models to achieve cost efficiency and business continuity is providing the impetus for organizations to rapidly accelerate their digital business transformation plans.”

As technologists lead their company’s response to the pandemic, many are facing increasingly high pressures to innovate and scale digital services and migrating to a SaaS approach comes with strong considerations. Challenges with implementing SaaS services due to evolving data residency laws and regulations, as well as latency via cloud services that can exist based on proximity to SaaS locations, are areas of concern when considering a SaaS approach. However, modern CIOs recognize the urgent need for a secure, reliable and scalable SaaS solution to support their rapid digital transformation efforts and meet the ever-increasing user demand for flawless digital experience.

The addition of five new locations offers a solution to enterprises concerned with potential data sovereignty and governance requirements, and provides access for customers all around the globe. With points of presence already in place in Portland (US), Frankfurt (Germany), Mumbai (India) and Sydney (Australia), AppDynamics now has more SaaS support than any other vendor in the market. Recently acknowledged as a notable strength by Gartner, AppDynamics’

robust global SaaS footprint will ensure enterprise companies can focus on creating flawless digital experiences through the Cisco AppDynamics Business Observability platform, while achieving greater control around:

• Data Residency, Privacy and Security - Enables local enterprise businesses to comply with anticipated data residency regulations, comprehensive compliance and security certifications such as SOC 2 Type II, EU-US Data Transfer and GDPR-Ready.
• Scale - AppDynamics is delivered with the scalability of AWS providing high-speed access to data with lower total costs, less on-premises resources, and added support and maintenance.
• Faster Access to Innovation - customers can leverage the latest innovation from AppDynamics including cloud native services, APM, and application security through automated and seamless upgrades.

"Enterprise organizations are now in a position where they must urgently transform their digital business strategies, and they need reliable SaaS platforms to do so at scale,” said Vipul Shah, chief product officer, AppDynamics. “AppDynamics is committed to delivering superior digital experiences through our Business Observability platform, and the expansion of our SaaS presence will provide a level of SaaS coverage unmatched in our industry. With this expanded reach of SaaS locations, AppDynamics remains the first choice for global enterprises.”

The addition of the five new locations comes on the heels of AppDynamics’ SaaS offering in India, announced in October 2020, and builds on the company’s global SaaS footprint across Africa, Asia, Europe and South America. With each location strategically selected based on regional user demand, AppDynamics is seeing evidence that this strategy is quickly meeting the needs of enterprises around the world. For example, its Frankfurt SaaS location doubled the amount of users in only 18 months.