Alldigi Tech Partners with Umwelt.AI to Launch Nikki

Alldigi Tech, a global leader in Customer Experience Management (CXM), has announced the appointment of Nikki, its Virtual Chief Listening Officer, as part of its commitment to building a more engaged, connected, and well-supported workforce.

Nikki, an AI-powered solution developed by Umwelt.AI, brings the power of real-time sentiment analysis and proactive engagement to the heart of Alldigi Tech’s workplace strategy. Designed to listen actively and respond empathetically, Nikki empowers the Leaders and HR teams with instant insights into employee moods, concerns, and motivations enabling meaningful actions that enhance retention, satisfaction, and overall workplace culture.

“With over 20 years of experience transforming global enterprises, Alldigi Tech has always placed people at the center of its innovation,” said Anurag Vishwakarma, Head of Human Resources at Alldigi Tech. “Listening isn’t just a skill, it's a strategy. By appointing Nikki, we’re deepening our commitment to employee well-being, transparency, and continuous feedback. Our partnership with Umwelt.AI brings us a step closer to truly understanding and acting on what matters most to our people.”

This strategic collaboration with Umwelt.AI, a pioneering force in AI-driven employee engagement platforms, marks a significant milestone in Alldigi Tech’s journey towards technology-led HR transformation. Nikki will serve as a dynamic bridge between employees and leadership tracking feedback trends, flagging emerging concerns, and supporting data-driven HR decisions that shape a thriving work environment.

“The future of work demands more than periodic surveys; it calls for continuous, intelligent listening,” said Vishal Chopra, Founder and CEO of Umwelt.AI. “Nikki is more than a virtual assistant, it's a cultural catalyst. We’re thrilled to partner with Alldigi Tech to redefine how organizations engage, support, and grow their workforce.”

As workforce expectations evolve and hybrid work continues to reshape the employee experience, Nikki will play a crucial role in strengthening Alldigi Tech’s workplace ecosystem ensuring employees feel heard, valued, and connected at every step.

This move underscores Alldigi Tech’s unwavering focus on innovation, agility, and a people-first approach setting a new benchmark for how technology can be harnessed to elevate human experience in the workplace.