Voice Analytics

Nemesysco Empowers Emotion Detection and Analysis Service for Leading Outsourced Call Center Operation in Japan

 Nemesysco, a leading provider voice analytics technologies and solutions for genuine emotion detection, announced that CENTRIC, a prominent provider of outsourced call center services in Japan, is using the company’s core QA7™ and Layered Voice Analysis (LVA™) technologies in its award-winning Deep SEA service.