IT Adoption

Indian Railways' IT Adoption is Focused Around Addressing to Commuters' Challenges

First, Railways has provided handheld terminals (HHTs) to the Train Ticket Examiners (TTEs). These terminals enable them to check the reserved coaches, allot the vacant berths and transmit information on available berths to the subsequent stations. "The HHT can also access the ticketing application and collect excess fares as per rules. The terminal can potentially connect to a Point of Sale (POS) machine and charges can be collected digitally," Ministry of Railways said in a media release.