Department of Administrative Reforms and Public Grievances

1,09,976 Grievances Redressed by Central Ministries/ Departments in February, 2023

Average Disposal Time of 18 days/ grievance, lowest-ever Pendency level of 65215 cases in Central Secretariat. Unique Identification Authority of India, Ministry of Labour and Employment, Department of Financial Services (Pension Reforms) and NITI Aayog topped the Grievance Redressal Index of Central Ministries/ Departments for timely disposal of grievances and quality of disposal.