Avaya OneCloud CCaaS

Avaya and Microsoft Announce Integration of Microsoft Azure Communication Services with Avaya OneCloud CPaaS

Avaya and Microsoft have strengthened the integration of Avaya OneCloud™ CCaaS and Microsoft Azure. Globally expanding the availability of Avaya OneCloud CCaaS (Contact Center as a Service) hosted in Azure. Avaya OneCloud CCaaS natively integrated with Microsoft Teams via the Microsoft Teams Connected Contact Center Certification Program