Tag: Salesforce
Salesforce Research: COVID 19 Has Accelerated Investment in Technology and Reskilling in Service Driven Organisations
Insights from the survey suggest that a new digital-first playbook is emerging as customer expectations shift. Customer service teams are struggling to deal with the ... Read More
Salesforce Introduced Hyperforce
Salesforce is the world’s #1 CRM, providing hundreds of thousands of global companies with a single source of truth that connects customer data across systems, ... Read More
Salesforce Introduces Einstein Automate: Increase the Speed of Workflow Automation
New Flow Orchestrator transforms complex processes into dynamic, industry-relevant experiences using AI-infused bots, flows and components. Read More
Salesforce Research: COVID-19 has rewired the fabric of the workplace
This report surveyed 20,000 people across ten countries, including 4,000 people from India, focused on gaining insights about the participants’ perceptions of the future of ... Read More
Infosys’ US Subsidiary Simplus Developed COVID Vaccine Management Solution on Salesforce Platform
"We have built a vaccine management cloud solution on Salesforce platform to help the US government distribute a coronavirus vaccine in the states," said Infosys ... Read More
Salesforce Launches #Journey2Salesforce Upskilling Program in India
The #Journey2Salesforce program supports this growth by providing participants with mentorship opportunities through access to Trailhead's Trailblazer Community of Salesforce customers, partners, product specialists and ... Read More
Salesforce Research Reveals that 71% of Indians Expect Companies to Accelerate Digital Initiative
“Regardless of who they market, sell, or provide service to, businesses are navigating a landscape they couldn’t have imagined at the beginning of this year,” ... Read More