e-commerce

Piyush Goyal Informed Rajya Sabha About E-Commerce Frauds

The Consumer Protection Act, 1986 has been enacted to better protect the interests of the consumers. It covers all goods and services and all modes of transactions including e-commerce. Under the provision of the said Act, a three-tier quasi-judicial mechanism, called Consumer Fora, where the consumer can file a complaint against any unfair trade practices including those on e-commerce is provided.