While the pandemic seems to be firm with respect to near future, retailers and technology companies are finding the best way to deal with it. In its bid to resolve the retailers pain point during COVID-19, Marg ERP (P) Ltd. has launched a new feature in the Marg ERP software for maintaining social distancing between buyer and seller in the time of COVID-19.
Retailers, distributors, shop keepers, are conducting essential work, but it may be difficult to adjust to, and maintain the six-feet recommended social distancing guidelines. Overall, the company aims to help and secure 10 lakh registered users and this idea could help 5 Crore small and medium businesses, if one assumes 1 family has 4 members, then it counts for almost 20 Crore people, with this new innovation.
Now, it’s unlocked time, businesses, malls, markets are reopened. Though the chances and fear of COVID infections are more, one can’t keep the economy locked forever.
The company’s latest innovative feature provides real-time social distancing between buyer and seller. No one needs to come closer and talks unnecessarily. It mitigates the chances of getting infected hugely.
Thakur Anup Singh, CMD of Marg ERP Ltd. says, “The real challenge is with wholesale markets or crowded kirana and pharmacy shops; when a customer enters into a shop to buy something, he enquires several things i.e. price, deals, scheme, discounts etc. At billing time also, he needs to mingle with strangers in a que without knowing their CORONA status. Not only buyer, but seller also has some genuine problems like he can’t handle all queries at a one go. This increases the chances to lose customer also. Moreover, more interaction means more chances to get infected.”
Thakur Anup Singh, adds, “To make everything safer and easier, Marg ERP has developed a new feature in its software called ‘ My Shop QRID’ for the distributors who operate in the wholesale markets and for the shopkeepers, whose shops are thronged by the customers themselves. ‘My Shop QRID’ makes entire process digital and it becomes contact-free, interaction-free and safer. QR code-based solution at shops can help to regain the confidence of customers also.”
“My Shop QR Code encourages customers to place orders by scanning the QR Code while maintaining the social distancing. As soon as customer generates the order, he instantly gets a token number. When shopkeeper enters the token number into Marg Erp, this order is included in the generated bill,” avers enthusiastic Thakur Anup Singh.
Some other Benefits of QR Code are:
- Number of visitors in the waiting area can be controlled
- Close interactions are almost negligible
- Waiting time is drastically reduced
- Easy to manage visitors’ flow
The entire process from Ordering to Billing is much easier, quicker and completed while maintaining physical distancing
How to use it:
The distributors and retailers have to simply print the QR code from the software and need to paste it outside the shop/counter. The distributors and retailers can select what Data and offers they need to be displayed on customers’ mobile. This means they can customize and plan offers and deals strategically as per the situation.