BLS International to Provide Technology-Enabled Services in UP

BLS International, leading tech-enabled specialty service provider to the governments and diplomatic missions globally, has won a new project from Uttar Pradesh Government to operate 10,000 Jan Sewa Kendras across the state. In line with the UP Government’s focus on enhancing digitally enabled citizen services, the scope of the project includes facilitating end-to-end solutions for more than 250 G2C & B2C Services to citizens through a dedicated, comprehensive and web-enabled platform.

Each of these 10,000 centres will be operated by self-employed Service Centre Operators (SCO) who will be trained by BLS International spread across 12 districts in the state providing a decentralized self-governance backbone to the administrative system. It will provide end-to-end integrated solution for various services along with online verification of different certificates issued by multiple government departments.

Commenting on the new project, Shikhar Aggarwal, Jt. Managing Director, BLS International said, “Having global experience of successfully facilitating government to citizen services globally, we are pleased to partner with the Government of Uttar Pradesh to provide last mile connectivity to the rural population across the largest state of India. We will enable 10,000 youth with appropriate training and know-how to become Service Centre Operators and provide end-to-end integrated solution through our portal. Our experience of Punjab Sewa Kendra (PSK) project wherein we have processed ~24mn applicants since 2016 equips us with the right experience to support Uttar Pradesh with their endeavour.”

Some of the services provided through these centres include Revenue, Medical & Health, Social Welfare, Women Welfare & Child Development, Handicap Welfare, Urban Development, Employment, Labour Board, Lok Shikayat, Agriculture, Power, Entertainment Tax, Home Department, Technical Education Department, Stamp & Registration Department, Transport Department, Animal Husbandry Department, Dairy Development Department, PWD and many more.