Trai has served a showcause notice on Tata Sky for allegedly not following its new tariff framework for TV channels and also for purportedly misleading subscribers.
The D2H company, in a written response to the Telecom Regulatory Authority of India (TRAI), said it is going live with the system on its website and app to assuage concerns, and changes will be visible shortly, sources said.
Trai’s showcause notice alleged that “Tata Sky has failed to provide options to its 17.7 million subscribers in compliance with the new framework to exercise their choices for TV channels.
“Tata Sky has put its subscribers in a situation of great difficulty despite no fault of theirs by not complying with the provisions of the new regulations and the tariff order,” Trai said in the notice.