Route Mobile Limited (“Route Mobile”), one of the leading CPaaS (Communication Platform as a Service) provider to enterprises, over-the-top (“OTT”) players and mobile network operators, today announced that it was named the ‘Gold Winner’ in the ‘Best RCS Provider’ category at the ‘Future Digital Awards 2022 for Telco Innovation’ hosted by Juniper Research.
Rajdipkumar Gupta, Managing Director and Group CEO, Route Mobile Limited, said, “We are extremely thrilled to have received the Juniper Future Digital Award for our innovation in providing Best RCS. This award is a testament to the commitment, skill, ingenuity, and our vision as a tech-enabled CPaaS player.” He further added, “RCS enabled subscribers are expected to reach 1.2 bn globally in 2022 to 3.8 bn by 2026 as per the Juniper Research. We will continue to strengthen our R&D, focus on developing next-generation technologies like RCS that can transform communication commerce across industries to enable brands to build deeper customer engagement, deliver a superior customer experience and gain customer loyalty.”
RCS Business Messaging has seen traction across industry segments like banking, finance, insurance, retail, ecommerce, airlines among others. RCS chatbots are built into the messaging app enabling two-way communication and Payment integrations intertwining communications and commerce thereby transforming customer communications for brands & enterprises.
The primary objective of the Future Digital Awards is to identify and recognise Companies that have excelled in their respective fields, but also for Companies to create a winning atmosphere to attract and retain talent by having a high-performance culture and establish trust and confidence in future growth prospects.