With Steady Approach Digitisation is Helping in Ease of Doing Business for MSMEs Significantly: PHDCCI Survey

According to an extensive survey of more than 5,000 MSMEs, conducted by PHD Research Bureau of PHD Chamber of Commerce and I

ndustry for Ease of Doing Business (EODB) for MSMEs, the overall EODB for MSMEs has been observe at 64 on the scale of 100, of which EODB for manufacturing MSMEs is at 67 and service MSMEs is at 61.

The Industry Body PHD Chamber of Commerce and Industry, in collaboration with the Department of Commerce, Delhi School of Economics (DSE), Delhi University, has conducted a survey Study on ‘Ease of Doing Business for MSMEs in India: Percolating EODB Reforms at Factory Level’.

The Study is based on a pan India stratified random sample survey of MSMEs from manufacturing and services sectors, through a structured questionnaire on 25 parameters of ease of doing business.

The survey Study has been released at PHD House today by Ms. Sumita Dawra IAS, Additional Secretary, Department for Promotion of Industry and Internal Trade, Ministry of Commerce & Industry, Government of India.

While unveiling the survey study, Ms. Sumita Dawra appreciated the contribution of PHD Chamber for putting forward micro-level issues of the industry and practical suggestions to improve ease of doing business. She emphasised on the current macroeconomic scenario of India, as the country is the fastest growing economies in G20. She highlighted that India is at the top in smartphone data consumption, ranks second in internet usage, third in startup ecosystem and energy consumption, among others. In all these sectors, there are huge opportunities for domestic and foreign investors.

She highlighted that it is the opportune time for the investors of the world to make major investments in India as the Government has undertaken a significant step to boost road, rail and airport infrastructure. She mentioned that due to geopolitical disruptions, opportunities lie in the collaboration with the other countries by matching and mapping of potential sectors.

Ms. Sumita Dawra urged all industry members to collaborate and build B2B relations with our trading partner countries specifically in the areas of green technology.  She opined that PHD Chamber can play a critical role in bridging the gap to make foreign investors more aware and comfortable in investing in India. She urged the PHD Chamber to conduct more and more meetings, brainstorming sessions, and delegation visits abroad to attract foreign investors into India.

The survey reveals that the adoption of digitization has been the top scoring parameter for ease of doing business for manufacturing MSMEs, followed by availability of information on business procedures & compliances, adequate power supply availability, process of tax registration and tax compliances and availability of Infrastructure (internet, telecom and other utilities), said Mr Pradeep Multani, President, PHD Chamber of Commerce and Industry.

 MSMEs Ease of Doing Business (EODB)

Source: PHD Research Bureau, PHDCCI, MSMEs EODB Survey

The top scoring parameters for ease of doing business for services sector MSMEs include availability of information on business procedures & compliances, processes and procedures for starting a business, regulatory environment, dissolution of business and adoption of digitization, said Mr Pradeep Multani.

Whereas, the low scoring parameters for ease of doing business for manufacturing MSMEs came out to be the Government support for marketing, reduction in time taken to obtain credit and reduction in cost of power, said Mr Pradeep Multani.

On the services sector MSMEs front, the low scoring parameters for ease of doing business include cost of compliances, reduction in time taken to obtain credit and reduction in the overall costs of doing business, said Mr Pradeep Multani.

For further enhancing the ease of doing business for MSMEs, the report has suggested the following measures:

1. Nodal officers for handholding- There is a need fordedicated officers for Facilitating Domestic and Foreign Companies.
2. One-time registration and no license- There should be a one-time registration instead of issuing a license every year for renewal which causes a lot of time and effort.
3. Merger of all 25-30 departments in a Single Window System for approval- To start a business, there should be one window clearance instead of running after 25-30 departments.
4. Inspector/officials to be an Enabler, Motivator, and Guide- The inspector should be an enabler, motivator, and guide for improving the business and giving positive confidence to the investors.
5. Speedy and timely Justice for litigation under GST and other laws- The various Departments should not be allowed to issue summons / notices without a valid reason. The litigation should be time-bound and speedy.
6. Reservation on Local Labour- Employment should be productivity linked. Local reservation on labour must be abolished in states in order to provide justice to skilled employees if hired from outside the state. Recently, the declared “reservation policy” in Haryana is one example.
7. Fixed Term Employment-Fixed-term employment provision announced by Government of India but the State should fully implement it at the ground level.
8. Uninterrupted Power and Gas supply- to ensure uninterrupted power and gas supply to the industrial areas at reasonable rates.
9. Decriminalisation of the minor offences will significantly improve the EODB in the Country
10. Bank Financing for setting up new projects- clear cut instructions should be issued and there should not be unreasonable collateral requirement for the loans disbursed to the businesses
11. Lesser compliances for MSMEs will create visible ease of doing business at the ground level and a lower tax regime will increase the personal disposable income of the people and create an overall virtuous circle of growth and development in the economy.
12. PLI Schemeshould include more sectors from manufacturing for the benefits of businesses/industry.
13. Simplification of land acquisitionsis required as it remains complex, because of the difficulties in establishing legal ownership and a 'clean' holding for purchase.

Please find the Report of Easy of Doing for MSME's in India launched by Ms. Sumita Dawra, Additional Secretary, Department for Promotion of Industry and Internal Trade, Ministry of Commerce and Industry, Government of India & PHDCCI.