Mahindra Rural Housing Finance, a subsidiary of Mahindra & Mahindra Financial Services Limited and one of the largest rural non-banking finance companies, has gone live on FinnOne NeoTM; the next-generation digital lending solution from Nucleus Software, for their retail and mortgage lending operations. The implementation was completed in under a year with zero business disruptions.
FinnOne NeoTM will digitally transform the lending landscape for Mahindra Rural Housing Finance with:
- Paperless operations from sourcing, loan disbursement to servicing.
- Enhancing business agility and to enable sustainable growth.
- Robust and automated credit decisioning for intelligent risk management.
FinnOne NeoTM, the comprehensive and composable digital lending platform will act as a supplement to Mahindra Rural Housing Finance’s digital transformation agenda. It will further aid in streamlining and automating the customer acquisition process, along with loan management & servicing, to deliver hyper-personalized and secure services to its end customers. The solution is easily scalable, can be quickly integrated with the financial ecosystem, allows seamless straight through processing and is innovation-led. This partnership will further help Mahindra Rural Housing to gain optimized operational efficiencies and regulatory compliances aligned to the changing market dynamics, business needs and consumer demands.
Shantanu Rege, MD & CEO- Mahindra Rural Housing Finance said, “At Mahindra Rural Housing Finance, we are dedicated to embracing innovation that empowers our customers and transforms their lives. The successful implementation of FinnOne NeoTM is another step in our journey towards digital excellence. With paperless operations, intelligent risk management, and hyper-personalized services, we are now poised to redefine the lending experience for our valued customers. This achievement reflects our commitment to enhancing business agility and sustainable growth while staying true to our mission of serving customers. As we adapt to changing market dynamics and evolving consumer demands, we are confident that FinnOne NeoTM will catalyse optimized operational efficiencies and regulatory excellence.”
Parag Bhise, CEO- Nucleus Software Exports Ltd, said- “We are happy to partner Mahindra Rural Housing Finance in their digital transformation journey towards delivering enhanced customer experience, transparency and operational efficiency keeping in mind ease of use, scalability, security and sustainability at every step. We have been able to achieve go live in record time with zero disruptions thanks to the dedication, clarity and approach adopted by both teams.”
With the successful and smooth go-live of the digital lending platform, all relevant loan applications are now processed through FinnOne NeoTM. The end-to-end loan lifecycle management system will assist Mahindra Rural Housing Finance achieve its vision of being the lender of choice in rural housing finance.