Gemalto: A Success Story in Digital Security

In an exclusive interview between Gaurav Chawla, Director (Identity & Access Management) - India, Bangladesh, SriLanka & Nepal of Gemalto and SMEStreet, The key trends of digital security were been unlocked.  

Here is an edited excerpts:

Please highlight some key drivers of Gemalto’s business?

We are a truly international company with clients from over 180 countries. They are served by our employees of 116 nationalities operating from a worldwide network of research and software development (R&D) centers, sales offices, personalization and data centers and production facilities. Gemalto has 99 offices, 14 production facilities and 24 research and software development centers worldwide. We enable enterprises to offer personal mobile services, secure payment transactions, authenticated and secure cloud access, identity and privacy protection, secure e-Government documents, machine-to-machine applications and many other services.

Our solutions have enabled billions of people to help communicate, travel, shop, bank, entertain and work - our solutions help in protecting, verifying and managing digital identities and interactions.

How is your experience from the India business?

We have been in India for close to two decades – since 1996. We cater to the Indian market, offering customized products and solutions such as online authentication, e-Banking, EMV chip cards and mobile financial services, across various sectors. In India, we operate out of four locations – New Delhi, Bangalore, Mumbai and Noida.

What are the key differentiators in today’s Information Security business?

It is very important to understand the market needs from the perspective of users. In doing so, it is important to have a strong R&D department which takes care of this part of the business. I believe, that while doing so, the product development gets more comprehensive and appealing and the users get’s more value for their investments.

What is  the key milestone that Gemalto have achieved and which you like to highlight here?

Gemalto has deployed a Netsize SMS ticketing solution together with Milan's public transport company, ATM (Milan), enabling commuters to purchase and use their tickets via their mobile phone. ATM carries around 700 million passengers a year, and now benefits from a highly efficient sales channel that is available 24/7 via any type of mobile phone. This service is available to subscribers of the four major Italian mobile network operators. This deployment is one of our key achievements of recent time.

 

It is very important to understand the market needs from the perspective of users. In doing so, it is important to have a strong R&D department which takes care of this part of the business. I believe, that while doing so, the product development gets more comprehensive and appealing and the users get’s more value for their investments.