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"This year witnessed a significant change in the workforce landscape in India. On the one hand, the variabilization trend we witnessed last year seemed to have accelerated tremendously this year with more and more industries gigifying their operations. On the other hand semi-skilled job roles saw the fastest growth in demand as compared to any other job role, bringing to the forefront the lack and importance of skilling. This was coupled with demands for social security for gig-workers with the union and multiple state governments in the process of passing or having passed bills to ensure the same.
All of these developments have put enterprises in a quagmire. Adapting to this fast changing workforce demand and regulatory landscape is becoming a huge cost burden for enterprises, hindering their growth prospects. The only way enterprises can navigate through this is through the power of technology and platforms. Let us take ONEST for example. We have integrated the BetterPlace platform with this infrastructure to provide access to skilling courses to over 1 million workers in just one year. Moreover, these skilling courses are the ones which are industry-linked and industry-made which helps these workers stay up to date with the latest skills. This is the sort of scale that can be achieved with the help of technology and platforms.
Moreover, with the advent of Generative AI, the technology can not only optimize but also generate resources for the benefit of the enterprise. GenAI is now being used to not only create auto-generated skilling courses for frontline workers but is also helping in assessment, hiring, and onboarding of workers with minimal human intervention, saving up to 70% of an enterprises’ operational costs.
As we move ahead into the new year, the way India works will continue to change and so will the technology. The faster enterprises digital adapt themselves and embrace this change the more sustainable will be their workforce because the alternative of status quo is not one which any business can afford."
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