India’s engineering and technology-driven logistics company, Spoton Logistics announced customisable logistics solutions to cater to the niche requirements of SMEs and MSMEs which include the Retail traders in India. With an aim to support small businesses amidst the COVID-19 pandemic, Spoton will provide best-in-class services backed by its widest express network covering 22,000+ pin codes and its technology-enabled processes to ensure timely movement of goods across the country.
To meet the heightened demand, the company has also scaled up logistics hubs in several locations – Ambala, Calcutta, Delhi, Chennai, Bengaluru, Patna, Kochi, Ranchi and Hyderabad respectively. The additional hubs offer comprehensive facilities to expand the horizon of deliveries and are located in central locations so as to ensure the timely pick up and delivery of goods.
With its state-of-the-art delivery optimization software and unmatched services offered at an economical cost, Spoton aims to provide the necessary logistics support required to sail through these financially uncertain times. By deploying next-gen technology tools and adopting smart logistics strategies devised by Spoton, small businesses can be assisted in readily transforming their supply chain models and enhancing their reach.
Uday Sharma, COO, Spoton Logistics, stated, “With digitalization blurring geographical boundaries for businesses today, logistics challenges need to be resolved efficiently so as to sustain business growth. Especially in the case of essential goods, maintaining an optimum supply chain has become the need of the hour for MSMEs and SMEs so as to be able to meet the rising consumer demand on time and also ensure their own survival. The logistics cost of MSMEs and SMEs has been historically the highest. Spoton is thus bringing these customisable solutions for moving goods across the country – quickly and economically.”
Millions of MSMEs and SMEs in India stand to benefit from Spoton’s service excellence for both Air and Road express logistics requirements. From the ease of booking and real-time visibility and predictability of shipments to enabling door-to-door delivery, Spoton Logistics also offers services that have a substantial impact on the bottom line for small businesses. This includes Freight to collect facility as well as effective returns management – two of the most important requisites for the segment.
Spoton Logistics also offers an easy-to-use Customer Self-Service Portal where customers can place and track their orders seamlessly; reducing the overall cycle time drastically. With unmatched accuracy and detail, the system provides end-to-end traceability of shipments to the customers. The all-in-one customer service web solution provides a single-window solution right from booking until POD (Proof of Delivery) is acknowledged. It also enables electronic execution of pick-up, e-way bill creation, and Part-B Updation, besides providing customers with informative dashboards, allowing for electronic payments, and much more.