Kovai.co’s Document360 Crosses $10M ARR with New Investment Plan

Kovai.co, a bootstrapped, AI-first software company offering multiple products at scale in the B2B SaaS space, hasannounced that its flagship knowledge management platform, Document360, has crossed $10 million in annual recurring revenue (ARR). The company has set a target to scale Document360 to $25 million ARR by 2028, fueled by accelerating global demand for AI-powered knowledge automation and a planned ₹220 crore investment in its Coimbatore Development centre over the next three years.

Document360 marks the second product from Kovai.co to achieve $10M+ ARR, following BizTalk360, positioning the company among a select few bootstrapped organizations worldwide to develop two category-leading SaaS solutions at this scale without venture capital. BizTalk360 is an all-in-one solution to efficiently administer, operate and monitor your Microsoft BizTalk Server environments.

With overall revenue now exceeding $20 million, Kovai.co is reinforcing its commitment to its Tier 2 hometown through this substantial investment, which will drive product development, enhance AI capabilities, and support global expansion.

“This is a landmark moment not just for Kovai.co, but for Coimbatore, Tamil Nadu, and the Indian SaaS ecosystem,” said Saravana Kumar, Founder & CEO of Kovai.co. “In an era where AI is transforming how enterprises create, manage, and deliver knowledge, Document360 is emerging as a mission-critical platform. Our ₹220 crore commitment to Coimbatore will supercharge product innovation, deepen AI capabilities, and solidify the region's status as a global technology center while enabling us to build more world-class products from here.”

Document360 is expected to grow 40–45% annually over the next three years, with Coimbatore serving as the central hub for advanced engineering, AI development, and talent scaling. “By focusing on deep tech and SaaS expertise in Coimbatore, we're not only powering our global roadmap but also elevating the area as a hub for innovation,” Kumar added.

Launched in 2019 to address gaps in the self-service knowledge base market, Document360 has evolved into one of the world's top platforms, directly competing with major Knowledgebase providers and securing enterprise wins. It now serves over 1,500 customers, including large enterprises, unicorn startups, global technology firms, and government organizations across key verticals such as IT, SaaS, manufacturing, and healthcare. Notable clients include VMware, NHS, Ticketmaster, Payoneer, Virgin Red, and Comcast. 

As businesses increasingly embrace AI-driven automation, Document360 provides essential structured knowledge, instant answers, and intelligent search functionalities for teams worldwide.

Looking ahead, Kovai.co is accelerating the growth of its third product, Turbo360, with the goal of making it the next $10M ARR success in its expanding portfolio. Turbo360 (Formerly Serverless360) is an advanced Cloud Management platform that identifies significant Azure Cost savings and provides Infra Monitoring for complex Azure Environments.