Global Consulting Firm Adopted Collaboration Solution with Avaya Midmarket Solution

Avaya announced that Parkar Consulting and Labs, professional engineering consulting services company, has adopted Avaya Midmarket Solutions for Team Engagement. The new, single source solutions have improved communication and collaboration while helping Parkar achieve more than $12,000 in savings since deployment.

Avaya channel partner, ISK, provided Parkar with Avaya Midmarket Solutions for Team Engagement, including Avaya IP Office, video conferencing and networking, thus transforming the company into a more tech-savvy workplace. With the Avaya solutions deployed throughout their offices, Parkar easily communicates with customers, consultants and employees around the globe at any time and from any place, including those who are out of the office in consulting and planning sessions. The company estimates that the new Avaya solutions have saved them more than $12,000 since being deployed - money that can go back into growing the business.

Need Based Solution

Headquartered in Chicago, Parkar is a growing company with more than 150 employees in offices spread across seven locations including India, the San Francisco Bay Area and Warsaw. The company wanted a single solution provider with a highly reliable, flexible communications and collaboration solution that could support globally distributed operations, integrate with systems in other locations, reduce costs and allow plenty of room to expand as the business grows.

“We have never had to put our heads down because of any glitch in the system while conversing with our clients. The process happens effortlessly and there have been no escalations experienced. The solutions deployed are handy and save our precious time, giving us time to focus on the main goals and objectives of the company.” said Ms. Saroj Hange, solutions consultant, Parkar Consulting and Labs.

 “Avaya is proud to partner with Parkar Consulting & Labs as the provider of choice for its globally distributed operations. By working closely with Parkar, we will be able to support them in their objective of enabling employees to quickly connect with their peers in offices, enable seamless communication between employees and geographically spread customers and partners worldwide. The new Avaya single source solutions have improved communication and collaboration and resulted into significant savings since deployment. This is a perfect demonstration of the strength of our Team Engagement solutions and how we can help emerging enterprises achieve their digital transformation goals. We look forward to strengthening this partnership with Parkar in their expansion plan and moving forward with them to deliver the business outcomes they are looking for.” commented Mr Vishal Agrawal,MD-India & SAARC, Avaya