Ebix Technologies Secures ₹140 Cr MSRTC Deal for India’s First Statewide NCMC Rollout

Eraaya Lifespaces is pleased to announce that its Indian flagship subsidiary, Ebix Technologies Limited (formerly known as EbixCash Limited), has secured a ₹140 crore contract with the Maharashtra State Road Transport Corporation (MSRTC) for the first statewide rollout of the National Common Mobility Card (NCMC) for concessionaires in India. This landmark project, aligned with the Government of India’s ‘One Nation One Card’ vision, is expected to set a benchmark for other state transport undertakings nationwide, transforming public transit with a seamless, unified digital payment system.

Ebix Technologies, which had earlier been awarded a contract on 30 November 2022 to supply and maintain 38,622 Android-based Electronic Ticketing Machines (ETMs) integrated with an online reservation system, has successfully facilitated the issuance of approximately 220 crore passenger tickets in the past two years. This network spans MSRTC’s fleet of over 16,000 buses, serving more than 13 crore passengers monthly across urban and rural Maharashtra.

The newly awarded NCMC program expands this partnership with a focus on smart, interoperable payments that will revolutionize how millions travel daily. The National Payments Corporation of India (NPCI) spearheads this initiative in collaboration with the Ministry of Housing and Urban Affairs to enable passengers to use a single smartcard across multiple transport modes, creating a truly integrated mobility ecosystem.

Ebix’s spokesperson said, “This is our second partnership, and we are aligned with the Government’s vision of ‘One Nation, One Card’, and we are excited to make that vision a reality for Maharashtra’s commuters. This partnership ensures our capability to drive large-scale digital transformation in public transport. With the NCMC rollout, we are not just introducing another payment method; we are fundamentally reimagining how citizens experience everyday travel across Maharashtra.”

Key highlights of the project include:

• Mandatory adoption of the NCMC smartcard for all concessional passengers and pass holders on MSRTC buses, with optional availability for regular passengers.
• A minimum business assurance of 70 lakh NCMC cards sold in the first year alone, scaling to over 2 crore cards issued statewide through a network of 3,000 dedicated retail outlets established by Ebix Technologies.
• Facilities for card top-ups via physical outlets, as well as online through web portals and mobile applications, ensuring convenience and accessibility.
• Use of advanced Aadhaar-based authentication APIs to verify senior citizens, Amrut cardholders, and women passengers, alongside Saral APIs for student validation, covering over 50 concessional passenger categories to prevent misuse of subsidies and improve subsidy targeting.
• Expected transaction volumes exceeding ₹2000 crore annually once fully operational, boosting MSRTC’s digital transaction ecosystem and passenger convenience.

This landmark contract exemplifies the shared vision of Ebix Technologies and MSRTC for smart, sustainable urban development - positioning Maharashtra at the forefront of India’s smart mobility revolution and setting new benchmarks for public welfare through technology - driven transformation, and it also underscores the Ebix Group’s firm commitment to pioneering innovation in public transport and digital payments, firmly establishing its leadership in this rapidly evolving sector.

The successful rollout of the NCMC program will not only revolutionize Maharashtra’s transit infrastructure but also serve as a scalable, replicable model for integrated mobility solutions across India, ushering in a new era of seamless, cashless travel.

Guided by the visionary leadership of the new promoter, Eraaya Lifespaces, along with a dynamic management team, Ebix Technologies is confidently poised to accelerate its growth trajectory and secure further strategic contracts nationwide. This transformative phase within the Ebix Group is marked by a renewed focus on cutting-edge technology adoption, operational excellence, and customer-centric innovation.

Beyond advancing the Government of India’s ambitious digital payment and financial inclusion agenda, this program is set to significantly curb ticketing fraud, enhance subsidy transparency, and deliver a frictionless travel experience to millions of commuters, thereby improving public service and trust.