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Agarwal Packers & Movers Ltd. Transformed its Business Processes with IBM Verse

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The logistics company switches from Google mail to IBM Verse to improve efficiency and collaboration at work.

IBM announced that Agarwal Packers and Movers Ltd. has selected IBM Verse as their enterprise email and collaboration platform. Verse, an intuitive and smart-to-use cloud based email solution, will offer Agarwal Packers and Movers’ employees a more streamlined and intelligent way to work together and enable them to prioritize their work, building stronger collaboration to achieve enhanced productivity.

Agarwal Packers and Movers Ltd, is one of the largest logistics companies in India with 103 offices and an employee base of 800. They wanted a cost-effective emailing solution which was secure and could enhance employee productivity.

IBM Verse is a game-changing and mobile-optimized email platform that helps employees prioritize what’s important. It offers personalization and features, all of which can lead to better workplace productivity. Designed and built to handle the evolving world of work, IBM Verse helps address the information overload and cope with excessive emails that daily flood the inbox. IBM Verse, is a cloud business email hosting platform that is hosted on the IBM Cloud, designed to cater for enterprise and business needs. As one of the fastest growing cloud companies, IBM differentiates cloud with a focus on: choice with consistency; hybrid integration; powerful and accessible data and analytics; cognitive solutions and DevOps productivity.

IBM Verse will enable Agarwal Packers and Movers Ltd. to turn an email to a task and also track the task to completion which will help the users to focus on tasks at hand. Considering the high volume of emails received by each employee, Verse will feature an intuitive search capability which would help its users find the right information much quicker and with lesser number of clicks. It will also take care of all the questions which comes to a user’s mind while operating the inbox, such as ‘Did I put it in this folder?’, ‘Is it in my archives?’, ‘Did I actually use a chat instead of an email?’, ‘Is it hiding in a document attachment?’ With IBM Verse, employees at Agarwal Packers and Movers Ltd. will get a fast, smart search based on analytics so it finds just what they need, no matter where it might be – email, attachment, file, chat, your social network, and more.

“Verse represents a major transformation at the way we look and interact with our email. A simple, see-only-what-you-need interface helps prioritize and focus on the things that matter most,” said Navneet Agarwal, spokesperson from Agarwal Packers and Movers Ltd. “We are quite impressed with how intuitive and user-friendly Verse is in addressing the demand for newer ways of working together and enable us to build upon the productivity levels.”

“Social, mobile and cloud technologies have significantly changed the expectations for email, social and other collaboration tools and it’s profoundly changing how we work. Verse is a completely new approach to the way you organize, prioritize and execute your workday. IBM Verse is designed for the many different types of user who use email in different ways,” said Prashant Bhatkal, Business Unit Executive, IBM Social Business. “We look forward to helping them transform their social collaboration experience to focus on engaging people and driving outcomes and not managing inboxes.”

IBM is also working on features which will help Agarwal Packers and Movers Ltd. achieve greater productivity, like printing from the cloud file, downloading multiple attachments in a mail as a zip file, attachments in preview mode within email, running a search inside pdf files etc.


SMEStreet Desk

SMEStreet is fast growing platform dedicated to entrepreneurs from small and medium sized businesses (SMEs). Committed to facilitate Knowledge & Networking for Business Growth, SMEStreet offers value added content which shows the actual voice of Indian MSMEs.

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