A control room set up by the Department for Promotion of Industry and Internal Trade (DPIIT) to monitor issues of trade and industry has resolved as many as 1,739 matters as on 28 April.
Out of the total number of 1,962 queries registered till April 28, as many as 1,739 have been resolved/settled. 223 are currently under resolution.
“Out of 1,962 queries registered, more than 1,000 queries were received from five states/UTs -- Delhi, Maharashtra, Uttar Pradesh, Haryana and Gujarat," the commerce and industry ministry said in a statement on Thursday.
Established on March 26 to monitor the issues of industry and trade, and take up such matters with the concerned state government, district and police authorities as well as other agencies concerned, the control room monitors the issues in internal trade, manufacturing, delivery and logistics of essential commodities and difficulties faced by various stakeholders during the lockdown to resolve supply chain issues.
Any manufacturing, transporter, distributor, wholesaler or e-commerce companies facing ground level difficulties in transportation and distribution of goods or mobilization of resources can inform to the Department at the following telephone number/ email:- Telephone: + 91 11 23062487, Email: controlroom-dpiit@gov.in. The telephone number is functional from 8 AM to 6 PM.
After registering the queries, the DPIIT control room staff forwards the same to the State level control rooms and the Chief Secretary of the State with the request to initiate necessary action and ensure that the required relief is provided to the querists at the earliest.