GlobalMiddle East & Africa

NBQ Selects Intellect Digital Engagement Platform to Offer Enhance Digital Banking Experience

Intellect Digital Engagement Platform will enable the Bank, to capture a larger market share with fully digital experiences for their Retail, SME & Corporate Customers

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National Bank of Umm Al Qaiwain (NBQ) selects Intellect Digital Engagement Platform (iDEP), a digital experience banking platform by Intellect Global Consumer Banking (iGCB) for  its retail, SME and corporate clients.

NBQ is a public shareholding company incorporated in Umm Al Qaiwain. The Bank which is on a high growth  trajectory would leverage iDEP to achieve the following strategic objectives:

  •  Increase market share by acquiring customers digitally in 3 minutes.
  •  Improve asset book with fully digital, end-to-end lending for Retail & SME customers. ∙ Make use of readily       available domain Microservice like real-time credit analysis, contextual cross-selling,  customer 360, expense  tracker, personal finance management and more.
  • Enabling customers to create contextual experiences themselves across any device or channel by adapting  the readymade templates or building on top of the platform.
  • Transform digital experience progressively with a fully composable platform.

iDEP is a comprehensive platform built on architecture that helps banks and financial service providers  deliver seamless and personalised experiences to their customers and bank employees across all channels. This  microservices based platform with API-first design, supporting Open Banking standards consists of various domain  services which are pre-configured with business rules, APIs and process flows. Banks and financial entities have the  flexibility to select the domain services as per their requirement out of our product catalogue and create signature  experiences for their customers by using our low code-no code platform.

Rajesh Saxena, Chief Executive Officer, Intellect Global Consumer Banking (iGCB), said, “A great digital experience  can completely change the game for banks. Our Digital Engagement Platform makes it easy for banks to bring their  vision to life. Furthermore, it ensures that the bank is ready to embrace Open Banking and Open Finance  initiatives.”

Adnan Al Awadhi, Chief Executive Officer, National Bank of Umm Al Qaiwain said, “Transforming digital  experience for our retail, SME and corporate customers was critical for us in order to grow quickly. We were  looking for a platform which allows us to reach new customers through a world-class experience. We were  impressed by iDEP’s capabilities and the team’s long-term partnership-based approach.”

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