AFC Commercial Bank Partners with iGCB for Banking Transformation

AFC Commercial Bank joins the league of 20+ innovative banks in Africa leveraging iGCB capabilities to power its digital banking experience

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Intellect Global Consumer Banking (iGCB), the consumer banking arm  of Intellect Design Arena Limited, recently announced that AFC Commercial Bank has chosen iGCB’s Core  Banking offering, Intellect Digital Core (IDC) to modernise its banking operations.

Bank’s Intellect Partnership for Transformation:

The bank which is on a high growth trajectory aims to leverage cutting-edge technologies to transform  its banking experience. The partnership with Intellect will enable AFC Commercial Bank to deliver a  seamless and personalised banking experience to its customers. By utilising IDC’s core banking solution,  AFC Commercial Bank will be able to:

  • Deliver omnichannel customer experience with intuitive UI/UX and contextual offers ● Provide better management of personal finances to customers through features like goal-based savings and spend analysis
  • Offer complete control of banking experience to customers through DIY UI
  • Improve business visibility through CXO cockpit with enhanced real-time 360° customer insights and reporting
  • Reduce inactive customers through churn analysis
  • Increase asset book with end-to-end digital lending

IDC’s Open Finance Architecture Empowers Banks:

Powered by (Events driven, Microservices-based, API, Cloud, Headless with underlying AI  models), the world’s largest, most comprehensive and innovative open finance architecture, IDC  enables banks to launch innovative products across current and savings accounts, deposits, cards,  payments, lending, treasury and trade finance to cater their customers’ ever-evolving banking  requirements.

Intellect Design Arena Supports AFC Transformation:

Rajesh Saxena, CEO, Global Consumer Banking (iGCB), Intellect Design Arena, says, “The African  banking industry has evolved tremendously in the past few years. Banks are looking for technology  platforms that can help them transform progressively based on market needs. IDC’s fully composable  architecture helps them to do exactly that, on a pay-as-you-grow model. We are excited to collaborate  with AFC Commercial Bank and support their mission to provide a best-in-class experience to their  customers.”

Ken Chitando, AFC Commercial Bank Managing Director, says, “We are embarking on this end-to-end  banking transformation to ensure that our customers receive a superior banking experience that is truly  unparalleled in the industry. The decision to partner with Intellect Global Consumer Banking was driven  by the need to offer an enhanced banking experience to our customers. In an environment where  cutting edge technology has enabled stiffer competition we really needed to be able to offer service that

is head and shoulders above the rest of the market players. Intellect’s comprehensive solution, which  we believe covers all aspects of our banking operations will help drive our business forward and at the  same time enable us to deliver game changing financial services solutions in the most convenient  manner. Their ability to seamlessly integrate with other partners further solidified our choice. Most  importantly, we were impressed by the overall team’s partnership approach, reflecting their  commitment to our success and the shared goal of delivering exceptional value to our customers.”

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