Zenith Software Ltd (ZSL) has launched their latest banking solution Banc724-Digital, which will enable the banking industry to offer its customer a digital experience and achieve operational excellence.
Banc724-Digital is a comprehensive solution with integrated platforms of social media, enterprise mobility and analytics to facilitate the banks to offer customized and responsive banking services to customers virtually.
“Worldwide Banks are under pressure to meet the demands of its digitized customers who stay connected 24*7 and want banking services as per their convenience. We foresee that Banc724-Digital will be an ideal fit for banks to deliver new age banking through transformation of their physical branch offices into digital services for improved customer experience and efficient services,” commented President and Deputy CEO of Zenith Software, Anoop Singh Sengar.
He said Banc724-Digital offers omni channel banking through seamless integration of online and mobility platforms and banks have options to deploy solutions as a whole or on a modular basis.
Its social media banking component helps the banks to connect with entirely new customer segments by opening accounts through sites like Facebook and Twitter, doing product promotions, offering customer servicing and grievance redress through social listening and sentiment analysis, added Sengar.
The Enterprise Mobility Module of the solution offers the convenience to bank’s customer manage their banking needs from anywhere, anytime using any mobile platform. The solution offer range of mobility services such as customer on boarding, mobile transactions, mobile payments, alerts, location-based services and innovative apps for personal finance.
The new solution from ZSL offers multilingual presentation, is platform agnostic and can be easily interfaced with bank’s existing ecosystem.