Synechron – global consulting and technology company in the financial services industry, announces its new, state-of-the-art digital innovation centre in central London, dedicated to next generation banking and insurance. The new centre enables businesses to become fully immersed in the wealth of new technology available, through the combined innovation of augmented reality, artificial intelligence, blockchain, natural language and biometrics, mobile, and touch & smart technologies.
Opening this week, the London centre follows the launch of Synechron’s first innovation centre in Dubai in October 2015, which was the first of its kind globally. Over the next few months, Synechron will also be launching innovation centres in New York, Florida, Amsterdam and Pune.
The Synechron Digital Innovation Centres (SDIC) act as innovation hubs for clients committed to investing in technology and, more specifically, digital transformation – solving critical business issues and scaling these investments to achieve greater future business success.
Some of the key technologies available to clients include:
o Artificial intelligence – giving banks insight into how to manage customer situations.
o Amazon Echo (Alexa) – a voice-activated device designed to sit in customers’ houses to allow them to conduct all banking transactions using voice only. Amazon Echo can also show customers banking visuals directly onto their walls if requested.
o New apps around blockchain – giving customers the ability to transfer money from a mobile device and have that transfer credited to an account abroad in less than 6 seconds – whilst also giving confirmation of the exchange rate and the fees that have been built in.
o Tablets with new apps and gamification and visual walls showing social media accounts and videos – firms will be able to see exactly how customers will soon be interacting with their bank with a digital-first experience.
Faisal Husain, CEO of Synechron, said, “We envisioned and invested in building a space where our clients can come and touch the latest in the digital world, get inspired and learn about what trends and technologies are disrupting their customers’ banking experiences worldwide. We want to help our clients be at the very forefront of digital transformation to drive an entirely new concept of banking interaction and engagement.”
“We welcome our banking and insurance clients to our new London facility and any organisation that recognises the impact of digital transformation. With the launch of the London SDIC, our customers can step away from their normal office space and be fully immersed in a creative environment with digital technologies and experts at their disposal,” added David Horton, Managing Director for Innovation at Synechron.
The SDIC will be fully operational from May 25th 2016 and will offer Synechron’s customers several options; from a half day or full day brainstorming session for executive management, to a rapid prototyping challenge, or even just a one hour dedicated technology workshop. In addition to the various digital zones, visitors will also be able to strategise and envision their digitisation journey with Synechron’s innovation team.
“The full range of cutting edge technologies at the SDIC will inspire customers to be more creative, and expose them to the possibilities of adopting emerging technology in the world of fintech. With the ability to try out our new technology firsthand, our clients will leave fully energised and inspired by transformational concepts that only Synechron has a track record of delivering,” concludes Horton.