Prabhu Srinivasan, Chief Strategy Officer, Intelenet Global Services,

Prabhu Srinivasan, Chief Strategy Officer, Intelenet Global Services, Intelenet Global Services announced the launch of its unique workflow tool developed in-house – iSafe (Intelenet’s Systematic & Automated Fulfillment Enabler). Aimed specifically at the travel & hospitality industry, iSafe was created to address the issues faced by Intelenet’s clients. One of its main feature enables users to interact across five different global distribution systems (GDS), thereby reducing operational costs and enhancing customer experience. The travel and hospitality industry today faces a multitude of challenges on a day to day basis as they manage services across multiple time zones, Global Distribution Systems (GDS), POS, and inquiries in different languages, which can sometimes lead to obstacles in meeting deadlines. Intelenet, in partnership with its client, a leading global online travel company, assessed different alternatives available in the market to counter challenges faced by the sector. With no comprehensive solution on the market, iSafe™ was developed to streamline all processes connected with fulfillment and contract loading. The highlight of the tool is its ability to interact with five Global Distribution Systems (Amadeus, Apollo, Galileo, Sabre and Worldspan) across multiple time zones. Benefit can also be found in its capacity to automate work processes without manual intervention when processing transactions and prioritising bookings.

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Prabhu Srinivasan, Chief Strategy Officer, Intelenet Global Services, Intelenet Global Services announced the launch of its unique workflow tool developed in-house – iSafe (Intelenet’s Systematic & Automated Fulfillment Enabler). Aimed specifically at the travel & hospitality industry, iSafe was created to address the issues faced by Intelenet’s clients. One of its main feature enables users to interact across five different global distribution systems (GDS), thereby reducing operational costs and enhancing customer experience. The travel and hospitality industry today faces a multitude of challenges on a day to day basis as they manage services across multiple time zones, Global Distribution Systems (GDS), POS, and inquiries in different languages, which can sometimes lead to obstacles in meeting deadlines. Intelenet, in partnership with its client, a leading global online travel company, assessed different alternatives available in the market to counter challenges faced by the sector. With no comprehensive solution on the market, iSafe™ was developed to streamline all processes connected with fulfillment and contract loading. The highlight of the tool is its ability to interact with five Global Distribution Systems (Amadeus, Apollo, Galileo, Sabre and Worldspan) across multiple time zones. Benefit can also be found in its capacity to automate work processes without manual intervention when processing transactions and prioritising bookings.

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